First Aid Kit Servicing New Zealand

Providing adequate first aid facilities is a legal obligation for every New Zealand employer under the Health and Safety at Work Act 2015. But compliance isn't just about having a kit on the wall. It's about having the right kit, in the right locations, stocked with the right contents, maintained on a regular schedule.

What Does First Aid Kit Servicing Mean?

First aid kit servicing refers to the regular inspection, restocking, and maintenance of workplace first aid kits. A serviced first aid kit is one that has been checked to confirm all contents are present, none have expired, and the kit is correctly stocked for the hazard profile of the workplace.For most New Zealand businesses, self-managing this process is unreliable. Kits get used, items run out, expiry dates pass unnoticed, and nothing gets replaced until there's an incident. Alsco's managed restocking service removes this risk by putting a professional service team on a regular cycle across all your locations.

What Are First Aid Suppliers Responsible for in NZ?

As a first aid supplier in New Zealand, Alsco's responsibility goes beyond simply delivering a product. Under our managed service model, we are responsible for:

• Recommending the correct kit type and quantity for your workplace
• Supplying all kits, burns kits, wash stations, and consumables
• Installing units at the right locations on your site
• Servicing and restocking every unit on a regular schedule
• Replacing expired or used items automatically
• Ensuring every unit meets the relevant NZ compliance standards at all times

Wash Stations: When Are They Required?

Emergency eyewash and wash stations are required in any New Zealand workplace where employees may be exposed to hazardous chemicals, biological agents, or other contaminants that could cause eye or skin injury. Common environments include laboratories, food processing facilities, industrial manufacturing, and chemical storage areas.WorkSafe NZ guidelines require that eyewash stations are accessible within 10 seconds of the hazard location. Plumbed stations provide continuous flow for the required 15-minute flushing period. For locations where plumbing isn't practical, Alsco supplies portable gravity-fed units that are maintained and refilled on each service visit.

Burns Kits: What Should They Contain?

A compliant workplace burns kit for New Zealand should contain, at minimum: burns dressings in multiple sizes, sterile non-stick dressings, burns gel or cooling agent, cling film or sterile covering for larger burns, disposable gloves, and clear first aid instructions. For chemical burn environments, the kit should also contain appropriate neutralising agents or flush solutions relevant to the chemicals in use on site.Alsco configures burns kits based on the specific hazard environment of each workplace, ensuring the contents are appropriate for the type of burns risk your team faces.

How Often Should First Aid Kits Be Restocked?

The restocking frequency for your workplace first aid kits depends on the size of your team, the nature of your work, and how frequently the kits are used. As a general guide, WorkSafe NZ recommends that kits are inspected after every use and formally reviewed at least every 12 months. For high-use environments, more frequent service visits are warranted.Alsco's managed service schedules restocking visits based on your actual usage and workplace profile. High-hazard sites get more frequent visits. Lower-risk environments are serviced on an appropriate cycle. You don't have to guess or track it yourself.

First Aid Kit Servicing Pricing in New Zealand

Rather than purchasing kits and managing restocking independently (which involves capital outlay, storage, and ongoing purchasing administration), Alsco's managed service operates on a simple per-site service fee that covers everything. There are no upfront costs to get started.Pricing depends on the number of sites, kit types required, and your service frequency. Contact Alsco directly on 0800 425 726 for a custom quote for your New Zealand operation.